After I first dipped my toes into managing trip leases, I shortly discovered how overwhelming the complete course of may be. Between juggling visitor communication, dealing with a number of bookings throughout platforms, and retaining observe of cleanings and upkeep, it felt like I used to be at all times placing out fires. That’s after I began wanting into instruments that would assist streamline the workload, and Guesty saved popping up as an answer.
However right here’s the factor—whereas Guesty claims to simplify rental administration, is it actually the suitable match for each host? On this assessment, I’ll break down every part I’ve discovered in regards to the platform up to now and aid you determine if it’s value your time and funding.
What Is Guesty?
Guesty isn’t your conventional property supervisor—it’s a platform designed that will help you handle your trip leases extra effectively.
The platform was based in 2013 by Amiad and Koby Soto, proper when the short-term rental business was booming due to Airbnb’s rise. Guesty’s headquarters is situated in Tel Aviv, Israel, and since its launch, it has raised over $284.5 million in funding. It has additionally expanded by buying two different rental administration startups: Your Porter App and MyVR.
Guesty has two completely different variations tailor-made to varied sorts of customers. There’s Guesty for Professionals, which is geared towards skilled property managers overseeing a number of listings, and Guesty for Hosts, designed particularly for particular person Airbnb hosts and small-scale buyers.
How Guesty Truly Works
Guesty is constructed to simplify the administration of your trip leases, and it’s a mobile-first platform, so you may handle every part out of your smartphone, whether or not you are on Android or iOS. In fact, if you happen to desire working out of your desktop, Guesty is absolutely purposeful there too.
Among the finest issues about Guesty is how simply it integrates with the most important short-term rental platforms, like Airbnb, Vrbo, and Reserving.com.
Getting began is simple: all it’s essential to do is import your current listings from these platforms, and Guesty syncs every part—together with your bookings and reservation calendars—into one place.
Apart from the massive gamers, you can too connect with different channels like TripAdvisor, Expedia, and CanadaStays, although these integrations are restricted to calendar and reservation sync solely. For Airbnb, Vrbo, and Reserving.com, you’ll have full entry to Guesty’s providers, making administration throughout a number of platforms seamless.
As soon as your listings are synced, Guesty makes it simple to remain up to the mark. All of your visitor communication, bookings, and calendars are consolidated right into a single dashboard..
In the event you’re new to Guesty or want steerage, the platform presents step-by-step help by way of its Assist Middle. They supply detailed guides to make the setup course of as stress-free as potential, which is a big plus for hosts who wish to hit the bottom operating.
Whereas Guesty automates many points of property administration, it is necessary to do not forget that you’re nonetheless the one managing your leases. Guesty helps make the method extra environment friendly, however you’ll nonetheless be actively concerned in operating your small business.
What Can You Do with Guesty? (Key Options You Ought to Know)
Let me stroll you thru a few of the most helpful instruments it presents and the way they will make an actual distinction in your day by day operations.
The Sport-Changers: The Options That May Save You Time
Listed here are the standout options that would actually prevent effort and time:
Multi-Calendar
The multi-calendar is without doubt one of the most respected instruments in Guesty for Hosts. It pulls collectively all of your reserving calendars from completely different platforms like Airbnb, Vrbo, and Reserving.com right into a single dashboard. You possibly can even embrace bookings from your individual web site you probably have one.
The calendar offers you a transparent overview of all of your reservations throughout channels, making it simple to regulate charges and examine availability in a single place. Plus, you may share the calendar with companions, group members, or co-owners, so everybody stays on the identical web page with out fixed back-and-forth communication.
Automated Messaging
Guesty’s automated messaging is an enormous time-saver, particularly once you’re fielding tons of visitor inquiries and bookings. You possibly can create message templates in a number of languages and set automation guidelines for every part from responding to widespread inquiries to sending check-in and check-out directions.
The system may even deal with reserving approvals robotically. After your friends take a look at, Guesty will robotically ship evaluations. Total, the automated messaging function guarantees to save lots of over 40 hours per week.
Web site Builder
This device permits you to create your individual direct reserving web site, which helps you achieve publicity to extra friends whereas avoiding the commissions sometimes charged by platforms like Airbnb. Whereas it solely helps listings accessible on Airbnb, it syncs seamlessly with all of your properties and options, just like the multi-calendar and automatic messaging.
Good Pricing Integration
These instruments aid you optimize your nightly charges primarily based on market demand, seasonality, and competitors, so you may strike the suitable stability between pricing and occupancy. The one draw back is that if you happen to use a pricing device outdoors of PriceLabs and Wheelhouse, you’ll must manually refresh the charges in Guesty.
This sync occurs in real-time for Airbnb and day by day for Vrbo and Reserving.com, which generally is a little bit of a disadvantage if you happen to’re managing a whole lot of properties.
Which Model is Proper for You: Guesty for Hosts vs Guesty for Professionals
Relying on the variety of properties you handle and the size of your operation, one model will doubtless swimsuit you higher than the opposite. Let me break down the variations so you can also make an knowledgeable resolution.
Guesty for Hosts
In the event you’re a small-scale host managing as much as three properties by yourself, Guesty for Hosts might be the suitable match. It’s designed particularly for Airbnb hosts and small buyers, supplying you with entry to all of the important instruments to streamline your rental administration with out the complexities of a bigger operation.
Guesty for Professionals
However, if you happen to’re managing 4 or extra properties, and even operating an expert property administration enterprise, Guesty for Professionals presents a extra complete platform. It’s constructed to deal with bigger portfolios and the added calls for that include them. This model contains all of the options from Guesty for Hosts, but it surely’s additionally tailor-made for managing extra complicated setups, like:
- City leases
- Aparthotels
- Serviced residences
- Trip leases
- Glamping properties
The instruments are comparable between the 2 variations, however Guesty for Professionals is designed for scaling your operations and dealing with bigger groups. It’s a more sensible choice if you happen to’re managing a number of listings throughout completely different property varieties and want extra strong options for skilled administration.
What Does Guesty Actually Value?
Pricing generally is a key issue when deciding on a property administration system, and Guesty presents versatile choices primarily based on the size of your small business.
Guesty presents a 14-day free trial of their Lite package deal, permitting you to check the platform’s options with no bank card. Whereas there isn’t a very free model of Guesty, this trial offers you the chance to see if the platform fits your small business wants earlier than committing to a subscription.
Along with the usual pricing, there are just a few additional charges for sure options:
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Good Lock Automation: $0.75 per code, which integrates with good lock programs to ship gate codes to friends robotically.
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Chargeback Safety: 2% per transaction, providing 3D verification for direct reserving funds to forestall fraudulent fees.
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Self Area: $100 per area, if you wish to use a customized area when constructing your direct reserving web site by way of Guesty.
In the case of cancellations, Guesty lets you handle this straight out of your desktop account. In the event you cancel, you may nonetheless use the platform till the tip of your present billing cycle, however they don’t supply refunds. In the event you add or take away listings throughout an annual subscription, Guesty will prorate the fees or charges accordingly.
What Are Different Hosts Saying? (Consumer Critiques)
In the case of person suggestions, Guesty has acquired a whole lot of consideration from trip rental hosts and property managers alike. I’ve taken a take a look at what persons are saying, and the evaluations are a little bit of a blended bag, although total, the platform is rated fairly effectively.
Guesty has a powerful TrustScore of 4.5 out of 5, primarily based on over 300 evaluations. Many of the optimistic evaluations spotlight the platform’s ease of use and the help provided by the Buyer Assist Workforce.
In particular I wish to point out they’ve an ideal help division which can aid you in any method potential.
Thomas R Ok.
Many customers have talked about how the platform has helped them optimize and scale their rental administration enterprise, praising its strong options and total effectiveness in lowering the time spent on guide duties.
Nevertheless, not everybody has had an ideal expertise with Guesty. Some customers have reported points with technical glitches and located that the client help expertise may be inconsistent.
Buyer help is the worst I even skilled. Solely can talk by way of electronic mail and they’re on a unique tome zone so in the event that they name you it’s a 3 AM EAT.
EDWARD C.
There are additionally complaints in regards to the pricing construction, with some customers discovering the prices too excessive as they added extra listings to their account.
On Capterra, one other trusted assessment platform, Guesty holds an total score of 4.5 as effectively. Many hosts recognize the platform’s energy and ease of use, however some really feel that the person interface (UI) and expertise (UX) could possibly be improved. Whereas happy customers are pleased with how the platform has simplified their day-to-day operations, others have identified that they’ve discovered higher options for his or her particular wants.
In the event you’re contemplating attempting Guesty, the 14-day free trial is an effective strategy to take a look at the waters and see if the platform matches your property administration type. Finally, it’s value contemplating each the optimistic and unfavorable suggestions to find out whether or not Guesty will work effectively in your rental enterprise.
Is Guesty Actually Price It? My Closing Ideas
After reviewing Guesty’s options and contemplating the suggestions from different hosts, I’d say it’s a strong choice for anybody seeking to streamline their rental administration.
Nevertheless, the fee can add up shortly, particularly if you happen to’re managing extra properties. Some customers have additionally reported occasional points with buyer help and technical glitches. However total, if you happen to’re managing a number of properties or plan to scale your small business, Guesty’s complete instruments could possibly be definitely worth the funding.
The 14-day free trial is a good way to check it out earlier than committing. For many hosts, Guesty generally is a good strategy to save time and optimize property administration.
